However, there are a few fixes that you can try to do. Sometimes the issue cannot be resolved without contacting your ISP (internet service provider, IE: Xfinity, AT&T, Verizon, etc.) to let them know that you are experiencing issues with your connection. Potential solutions for dropped frames and stream disconnects:įirst and foremost, when it comes to dropped frames or stream disconnects you must understand that this is almost always a network issue.

If you’re using software x264 encoding, consider using a faster preset or start using hardware encoding (NVENC/AMD) and this will be less taxing on your CPU to encode the stream. Lock your settings in your game to 120FPS and 120Hz, as this nicely divides for 60FPS and 30FPS streaming.

You can also limit the FPS or use V-sync.

Try lowering the quality of the game so Streamlabs Desktop has some breathing room to compose the frames of the encoder.

Here is a breakdown of how to improve stream quality, identify CPU/GPU issues, and troubleshoot dropped frames:

Dropped frames occur when network issues exist and could be caused by servers or equipment.

Skipped frames occur when the encoder is overloaded, often with high CPU usage.

Lagged frames are caused by a compositor overload, and common with high GPU usage.

First, check out this video that breaks down this topic in 3 parts:īefore we discuss fixes, there are the 3 types of frame issues and different causes for each:

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